Description

Alongside traditional hierarchical structures, new non-hierarchical management methods are emerging such as: project management, network management, process management. Cross-functional management has its own characteristics, whether it concerns the management of central or support functions on several sites or subsidiaries (marketing, HR, quality, etc.) or operational processes... How to deploy and bring to life common methods and tools, harmonize practices in decentralized entities? How to ensure coordination and develop cooperation in a sustainable manner without hierarchical links? This 8-day professional training cycle provides cross-functional managers with the methods and tools to professionalize their practices and enable them to succeed in the challenge of non-hierarchical (cross-functional) management. Participants from the same class meet during each classroom training module and can thus share the practices and experience acquired between sessions to promote their development of skills.

Who is this training for ?

For whom ?

Manager of cross-functional or operational processes.

Prerequisites

Training objectives

Identify the conditions for effective cross-functional management.

Mobilize the stakeholders concerned.

Increase your power of persuasion to manage and involve without hierarchical links.

Create the conditions for cooperation in a functional situation.

Adapt your cross-functional manager behaviors for more efficiency.

Create a relationship of trust with those involved in cross-functional missions.

Training program

• Remote activity
  • To acquire theoretical knowledge before classroom training: two videos 'Transversal management is easy' and 'The specificities of transversal management'.
• Position yourself in your role as a cross-functional manager
  • Current issues and challenges of transversality.
  • The specificities of transversal management among other management methods: project, process, network...
  • Acting in and with the organization: the added value of transversal management
• Assume your legitimacy as a cross-functional manager
  • Identify the foundations of its managerial legitimacy.
  • Find its legitimacy in its context.
  • Take into account the parameters of its context: organization; positioning; actors, yourself.
  • Evaluate the real challenges of your cross-functional mission.
  • Act on the relevant levers to develop your legitimacy as a cross-functional manager
• Remote activities
  • To apply good practices and training acquired: a training module 'Develop your assertiveness - Level 1'.
• Develop your influence to mobilize without hierarchical authority
  • Reconcile global strategy and local interests.
  • Identify key players.
  • Identify the challenges of the different partners and use an adapted strategy.
  • Act on the levers of influence without statutory authority.
  • Mobilize energies around common objectives.
  • Define and locally apply common standards to ensure consistency of together.
• Ensure the coordination of a functional activity
  • Identify the coordination mechanisms that can be used by the cross-functional manager.
  • Use the mode of coordination best suited to the situation: from standardization to mutual adjustment.
  • Match the tools with the desired mode of coordination.
  • Use the comparison of expertise and the transfer of experience.
• Remote activity
  • To apply good practices and training acquired: a training module 'Obtaining buy-in from your contacts'.
• Develop cooperative behaviors
  • Build the conditions for cooperation.
  • Motivate your interlocutors around the function.
  • Adopt a logic of compensation.
• Contractualize the relationship with the various stakeholders
  • Associate the actors and their hierarchical line.
  • Clarify the objectives, roles and rules of the game.
  • Manage relationships with the hierarchical line.
  • Take into account evolving issues and priorities.
• Remote activity
  • To apply good practices and learning from training: two training modules 'Giving positive and constructive feedback' and 'Soliciting and receiving feedback'.
• Develop your personal leadership as a cross-functional manager
  • The specificities of the leadership of the cross-functional manager.
  • Become aware of your leadership qualities.
  • Overcome your personal rigidities, increase your flexibility and your personal influence.
• Develop a relationship of trust with your various interlocutors
  • Foster positive and constructive contacts.
  • Find the right level of influence and control.
  • Communicate and dialogue frankly and openly.
  • Create a climate that facilitates support, accountability and trust.
• Manage delicate relational situations with the stakeholders concerned
  • Give and receive feedback in a positive, non-aggressive and anxiety-free manner to advance the mission.
  • Identify your own defensive mechanisms and those of the actors.
  • Equip yourself the tools to resolve conflicts sustainably.
• Remote activity
  • To discover a subject related to your training: two training modules 'Developing your assertiveness - Level 2' and 'Welcoming feedback or clumsy criticism'.
  • Assessment of acquired knowledge