Description
Getting your messages across and making yourself understood is absolutely necessary to positively influence your professional environment. Achieving this without manipulation requires effective and relevant communication tools and control. Built around 7 tools chosen for their relevance, this NLP training will allow you to sustainably acquire the essential skills to communicate better.
Who is this training for ?
For whom ?Local manager, supervisor or technician, assistant, secretary who needs to communicate effectively in their professional activity.
Prerequisites
Training objectives
Training program
- Adjusting to the interlocutor: 'synchronization'
- Coordinate your verbal and non-verbal communication.
- Adapt to the language of others.
- Scenario Training in the use of different communication channels perception.
- Being interested in the emotions of others: 'calibration'
- Observe your interlocutor closely.
- Decode your feelings.
- Scenario exercises for recognizing the 6 basic emotions.
- Mobilize your energy: 'self-anchoring of resources'
- Find resources adapted to each situation.
- Activate your resources.
- Scenario Self-anchoring of helping resources for a future situation.
- Turning a problem into a goal: 'the goal strategy'
- Define a precise, positive and operational objective.
- Program your objective over time.
- Scenario Use of the objective strategy in a professional situation .
- Preparing for success: 'visualization'
- Define a realistic goal.
- Motivate yourself to achieve your goal.
- Scenario Individual visualization of your future successes.
- Present your ideas flexibly: 'reframing'
- Reframe in a positive way. Reframe to put things into perspective.
- Scenario Training in reframing professional situations.
- Inform yourself precisely to understand the interlocutor: 'the metamodel'
- Identify imprecisions in language.
- Ask the relevant questions.
- in a situation Training to ask the appropriate questions.
- Certification
- Evaluation of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
- To find out more about remote activities A 'SOS communication!' video.
- Two e-learning modules: 'Adapt to others to communicate better.
- Part. A' ; .B'.
