Description

This training will allow you to prepare effectively for obtaining V2014 health establishment certification. You will discover the new features and learn to respect the requirements, particularly in terms of operational expectations and production elements expected by the surveyors.

Who is this training for ?

For whom ?

Health personnel and management personnel.

Prerequisites

Training objectives

Know and understand the level of requirements of V2014

Identify the developments to be integrated into the quality approach of establishments

Understand and take into account the new expectations of the HAS

Training program

• Understand the specificities of the V2014 certification process
  • Introduction: history, issues and societal aspects of the certification process.
  • Certifications: from V1 to V4.
  • The new principles and issues of HAS certification version 2014.
  • The principles of the continuous improvement cycle: plan, implement, evaluate and improve.
  • The integration of quality into daily tasks and routines of the teams.
  • Risk management in V2014: the different risk profiles.
  • The results for the establishments.
  • Collective reflectionr nEthical reflection around the concept of
• Find out what's new in the certification of health establishments
  • Required Priority Practices (PEP).
  • Evaluation of Professional Practices (EPP): EPP and V2014, the practical implementation of the EPP in hospitals.
  • Clinical practice indicators: mapping, framing.
  • Implementation of the "Patient-Tracers" methodology.
  • Implementation of "Crex Ressources Management".
  • Risk management methods and tools.
  • Practical work Exercise: role-playing allowing you to master the different approaches and their associated tools, for EPP.
  • Analysis of the root causes of adverse events.
• Develop the roadmap to prepare for your establishment
  • The V2014 retro planning.
  • The quality communication plan.
  • Self-assessment: the method of filling out the grids, the particular case of references in link with the EPP.
  • The production elements expected in accordance with the methodological and calendar aspects.
  • Practical work Application of the tools covered.
• Welcome the experts
  • Preparing employees and bodies for the visit.
  • The requirements of visiting experts: the key points to master and the errors/pitfalls to avoid.
  • The course of the visit: from the opening meeting to the restitution.
  • The conclusions of the visit.
  • Exercise: Creation of a summary sheet covering the points keys to training.