Description
Companies subject to competitive pressure or strong economic challenges set ambitious objectives. In order to find the most relevant solution to achieve them, the people in charge of making recommendations must carry out a rigorous diagnosis which will provide them with all the essential elements to make their proposals. This is the purpose of this diagnostic training.
Who is this training for ?
For whom ?
Junior and senior organizer and consultant. Any manager or department head. Any person responsible for an organizational mission.
Prerequisites
None.
Training objectives
Training program
- The organizational diagnosis
- Locate the different types of diagnosis: of an organization; of an activity; of a service.
- Identify the needs at the origin of the diagnosis
- Determine who the client(s) of the mission is(are).
- Identify the needs, characterize them, validate them.
- Prepare your diagnosis
- Identify the people to meet.
- Distribute the roles.
- Identify the points to check.
- Prepare your interview guides.
- Prepare your observation grids.
- Plan your appointments.
- Conduct the diagnosis
- Conduct observations.
- Identify and record key facts.
- Conduct interviews effectively.
- Adopt attitudes and behaviors suitable for face-to-face or group interviews.
- Collect as much useful information as possible.
- Analyze to make relevant recommendations
- Summarize the elements collected.
- Develop recommendations based on proven facts.
- Construct your argument.
- Present your recommendations and convince
- Prepare your presentation.
- Present your conclusions and recommendations.