Description

Succeeding in the HR function requires using not only technical skills but also a set of specific soft skills and relational skills. Through this training, HR identifies the challenges and roles expected of the HR function to strengthen their credibility and effectiveness on a daily basis. This training allows you to develop your assertiveness and impact when taking up your position.

Who is this training for ?

For whom ?

HR managers, HR managers, HR executives who wish to understand the expected role and adopt the right postures to succeed in the HR function.

Prerequisites

None.

Training objectives

• Understand the roles and challenges of the HR function to convey the right messages.
• Take into account the expectations of your customers.
• Adapt your communication to your different customers to get your messages across and strengthen your impact.

Training program

• Understand the challenges and expected roles of the HR function
  • Identify societal developments, identify the challenges for tomorrow and their impacts on HR management.
  • Identify the key approaches of the HR function.
  • Position your company on the axes and define progress plans.
  • Identify the transversal skills required to succeed in the HR function.
• Take into account the expectations of your customers
  • Identify the internal and external contacts of the HR function and identify their expectations to better respond to them.
  • Use an interview guide to succeed in taking up your position.
  • Adopt the right posture in different HR situations: interviews with managers, employees, social partners, general management...
  • Diagnose your relationships with the different stakeholders.
• Communicate and argue effectively to promote HR contribution
  • Identify the characteristics of argumentation.
  • Know the errors to avoid.
  • Increase your oral impact with the P.
  • Gain assertiveness to be a force for proposals in a Management committee.
  • Initiate an internal and external HR marketing approach.
  • Practice communicating with different people ( employees, managers, etc.).
• Remote activity
  • Two e-learning modules "Adapt to each other to communicate better. Go. A" and "Adapt to others to communicate better. Go. B".