Description

Whatever your professional activity, you are expected to be both effective in writing and convincing orally. These are two major elements for good communication. Acquiring the methods and developing the key skills to perfect your communication is therefore essential to sustain your professional activity.

Who is this training for ?

For whom ?

Anyone wishing to optimize their written and oral expression: managers, project managers and any company employee

Prerequisites

• It is recommended to master the fundamental rules of written and oral communication

Training objectives

Use clear and concise language in writing and speaking

Use the right channels to highlight your ideas

Practice an effective method of communication to strengthen your impact

Training program

• Construct your message effectively
  • Define your message, your audience and your objectives
  • Build your plan using the inverted pyramid
  • Gain precision: find the right word
  • Choose your method: written or oral?
• Speak fluently and concisely
  • Managing stress, a prerequisite for speaking out
  • The 3 levels of language: verbal, para-verbal and non-verbal
  • The body and voice, levers of clarity and impact
  • Producing media to serve your purpose
• Write in a readable and structured way
  • Writing techniques for clear and concise writing
  • Take care of your titles and construct your paragraphs
  • Specificities of common writing in business: email, report, messaging ...
  • Banish classic errors from your professional writing
  • Toolbox: to reread well
• Strengthen your information gathering skills
  • Select, evaluate and process information
  • Become aware of your attention biases
  • Optimize your note-taking to facilitate restitution
  • Order and skim information