Description

At the end of the course, each participant will be able to understand their position and their role vis-à-vis their hierarchy, their alter egos and their collaborators, and will thus be able to identify their areas of progress.

Who is this training for ?

For whom ?

Executives who are required to lead a team, managers wishing to structure their practice.

Prerequisites

Training objectives

Adapt your positioning and communication with regard to corporate culture

Evaluate the quality of your relationships with your colleagues and your hierarchy

Analyze and control risks in your activity

Manage your activity using dashboards

Define motivating objectives for its teams and evaluating their performance

Training program

• The manager and the company
  • Skill 1: knowing how to decipher corporate culture.
  • Operational planning and its risks.
  • The strategic manager: how to proceed?
  • Skill 2: collaborate.
  • Relationships with hierarchy and alter egos.
  • Skill 3: communicate in the company.
  • Types of communication in the company.
  • The seven rules of communication.
  • Collective reflection Brainstorming discussions.
• Me as a manager
  • Skill 4: relationships with others.
  • Communicating: a question of filter.
  • Escalation.
  • Divergences.
  • Tensions.
  • Blockages.
  • Open conflict.
  • Skill 5: manage your time.
  • Typical dysfunctions.
  • Audit your daily life.
  • Priorities, planning.
  • Interviews.
  • Knowing how to say
  • Skill 6: analyze and evaluate risks to decide.
  • The different types of risks.
  • Risk management.
  • Skill 7: build and manage dashboards.
  • From the need (target) to the dashboard (solution).
  • Skill 8: carry out a diagnosis , analyze a problem, the causes.
  • Propose contradictory scenarios.
  • Skill 9: report (the substance), restore (the form).
  • The different types of report.
  • Synthesize.
  • Argument.
  • ExercisernDefuse a conflict.
  • Reproduce according to the method APPROACH.
• The manager and his colleagues
  • Skill 10: transmit/define objectives.
  • How to delegate, motivate, mobilize, support, plan.
  • The portfolio of activities.
  • The action plan.
  • Management methods.
  • Skill 11: manage: evaluate performance and skills.
  • Why evaluate ? Employability and skills.
  • Evaluate a "Non Performer".
  • Reward/sanction.
  • Skill 12: lead meetings.
  • The different types of meetings.
  • Preparation, animation.
  • The closing and the post-meeting.
  • Exercise Prepare for a meeting in subgroups.