Description

This course will teach you to use the tools and techniques to help you diagnose and resolve problems when using a VMware infrastructure. You will also see how to troubleshoot an ESX/ESXi server, identify and fix issues related to VMotion, HA and DRS.

Who is this training for ?

For whom ?

Systems administrators and engineers responsible for managing and administering a VMware vSphere 5.1 infrastructure who want to be able to diagnose and resolve common issues.

Prerequisites

Training objectives

Learn a troubleshooting methodology to diagnose and resolve VMware vSphere 5.1 server issues Use the vSphere Web Client and vSphere Management Assistant to troubleshoot an ESX/ESXi server Configure advanced network options and diagnose network problems Identify and fix issues with VMware VMotion, HA, and DRS Identify and correct problems related to the startup of Virtual Machines

Training program

• Problem solving methodology
  • Overview of a method.
  • Use “Technical Support” mode.
  • Overview and deployment of vSphere Management Assistant (vMA).
  • Configuring and administering vMA.
  • Commands that you can use with vMA.
  • Hands-on lab Use the vSphere Client and the vSphere Management Assistant to configure, diagnose, and resolve issues of an ESX/ESXi server.
• Log file management
  • Identification of the different vCenter, ESX and ESXi log files.
  • Management of vCenter, ESX and ESXi logs (syslog and vilogger).
  • Centralized log management with vMA.
  • Generation of a log bundle for VMware support.
  • Practical work Identify and manage VMware infrastructure logs.
• Network Troubleshooting
  • Troubleshooting issues on Standard Switches and DVS (Distributed Virtual Switches).
  • ESXi administration network troubleshooting.
  • Connectivity issues network of VMs.
  • Practical work Configure advanced network options and diagnose network problems.
• Storage Troubleshooting
  • Troubleshooting LUN connectivity.
  • Troubleshooting Multipathing issues.
  • Hands-on Storage-related diagnostics and troubleshooting.
• Cluster Management
  • Troubleshooting Cluster DRS and HA issues.
  • Troubleshooting VMotion.
  • Hands-on Identify and fix issues with VMware VMotion, HA and DRS.
• Troubleshooting vCenter and ESXi
  • Common vCenter server issues.
  • Common ESXi issues.
  • Implementing SSL certificates on the vCenter server, ESXi.
  • Practical work Identify and resolve problems on ESXi.
  • Implementation of SSH certificates under vSphere.
• Troubleshooting Virtual Machines
  • Virtual machine status issues.
  • Troubleshooting VMware Tools installation issues.
  • Troubleshooting snapshot issues.
  • Troubleshooting VM startup problems.
  • Practical work Identify and correct problems related to the startup of Virtual Machines.