Description
Learning to persuade your interlocutor in presentation or face-to-face situations is a complex exercise. This internship will allow you to develop a listening relationship, manage obstructions and objections, provide leadership around motivation and objectives by adapting speeches to situations.
Who is this training for ?
For whom ?
Managers, new managers, project managers.
Prerequisites
Training objectives
Training program
- Argument, convince, persuade
- The vectors of persuasion in a presentation or face-to-face interview situation.
- What persuades or dissuades.
- The different registers of argumentation and the critical path of persuasion.
- Know and identify the motivation levers/blockers of my interlocutors.
- Develop your strength of persuasion in front of a group
- Work on "presence", gestures and voice.
- Enrich your argument (examples, narrations, metaphors, quotes).
- Identify your style of influence.
- Value to involve.
- Develop your ability to build rapport face to face
- Be clear about your objective and the game of influence.
- The right questions to ask yourself.
- Facilitating conditions for a constructive exchange.
- Adapt your argument to your interlocutor.
- Two influence strategies: contagion or conversion.
- Remove the obstacles and establish the foundations of a relationship of trust
- Know how to listen to other people's arguments and understand hidden messages.
- Avoid over-reactivity.
- Use objections to convince more.
- Develop your creativity to get out of impasses.
- Know how to use allies.
- Deal constructively with difficult situations
- Know how to maintain your ascendancy in difficult situations.
- Circumvent obstruction tactics: controversy, manipulation, aggression.
- Remain authentic, have integrity and display your values.
- Flexible support towards a change of attitude.
- Answering embarrassing questions.
