Description

How to improve your practices when using subcontracting? What type of contract should you choose to guarantee performance? How to monitor and control quality? This training will allow you to answer these questions and implement good practices with a view to continuous improvement.

Who is this training for ?

For whom ?

Buyers, general service managers, maintenance service managers, anyone responsible for monitoring external companies. Public and private sectors.

Prerequisites

Training objectives

Identify the issues surrounding the use of service providers Know the legislative framework for subcontracting Contract the relationship with a view to performance Control the service delivery

Training program

• Issues and context of using service providers
  • The economic context.
  • The different types of subcontracting.
  • Examples.
  • Study of some concrete cases as a illustration.
  • Exchanges Group discussions relating to the choice of using service providers.
• Know the legislative framework for subcontracting
  • Presentation of the main elements to take into account.
  • What questions to ask? The legal definition of subcontracting (law 75-1334 of December 31, 1975).
  • The responsibilities of the different parties involved.
  • The offense of bargaining (Labor Code).
  • Clandestine work: Law of 1994.
  • Prevention plan: decree of 20.
  • 02.
  • 1992.
  • Second workers: 2014 law against social dumping.
  • Case study Work on concrete cases relating to legal risks linked to subcontracting.
• Contractualize the relationship in a performance logic
  • Differentiate between the different types of contracts.
  • Purchase/sale contracts.
  • Business contracts.
  • The contracts with obligation of means or results.
  • Formalize specifications and contracts.
  • Take into account the standard clauses of specifications for maintenance.
  • Take the accompanying documents into account.
  • Take the form of the price into account: fixed price, unit price, controlled expenditure.
  • Exercise: Scenario of a concrete case with drafting of specifications.
• Master the legal tools for relevant management of service providers
  • Ensure an effective relationship with service providers.
  • Organize and ensure regular monitoring of services.
  • Lead monitoring meetings and write reports.
  • Receive benefits (1978 Law).
  • Lift reservations, follow guarantees.
  • Close the file.
  • Evaluate the services.
  • Which evaluation criteria to choose? Examples.
  • Implement audits and evaluation tools.
  • Define and enforce a Plan of Quality Assurance.
  • Case study Practical cases on the implementation of service delivery control.